FREQUENTLY ASKED QUESTIONS
Q:How do they work and what makes them different?
A:The Freedom Clasp™ is a mechanical clasp offering "magnetic assistance". The magnet simply guides the clasp together to make it easy to put on. Once engaged, the clasp stays secure due to the inter-locking design, which prevents it from disengaging until the wearer decides to remove it. To remove while worn on a necklace, simply twist each side of the clasp in the opposite direction. To remove while worn on a bracelet, apply tension to the bracelet and insert your fingernail into the groove on either side of the clasp, apply pressure and the clasp will disengage.
Q:Are they available in different metals?
A:Yes, they're offered in: Zinc, Stainless Steel, Sterling Silver, 10, 14 & 18 karat yellow, white or rose gold, Yellow PVD Plated, 14k Vermiel & Platinum
Q:Are they available in different styles and sizes?
A:Yes, visit About Us to see our complete line of clasps. We offer a variety of different styles to compliment most bracelets and necklaces.
Q:Do you offer Wholesale Pricing?
A:Yes, visit our Wholesale page to request member access to our wholesale online store. A number of our clasps are also available at: Stuller
Q:What is the turnaround time for delivery?
A:Most items are always in stock and ship same or next business day after order is placed.
Q:Do you offer quantity order discounts?
A:Yes, for manufacturers of jewelry, discounts are available depending on the quantity ordered. Call or email for details at 843-632-5277 or on our Contact Us page.
Q:Will the Yellow PVD plating wear off over time?
A:Generally, no. We use the strongest plating available and under normal wear, the plating should remain its true color.
Q:Are they stamped to indicate metal?
A:Yes, our gold, sterling and platinum clasps will be stamped to indicate which metal they are made from. Our stainless and PVD clasps are not stamped.
Q:Can they be worn with a pacemaker?
A:We have individuals with pacemakers wearing our clasps. However, out of an abundance of caution, please consult with your doctor and/or the manufacturer of the particular pacemaker.
Q:What type of magnet is used in The Freedom Clasp™?
A:We use only epoxy coated neodymium rare N52 earth magnets. By weight, they are the strongest magnets in the world.
Q:Will the magnet strength wane with time?
A:As a practical matter, not at all. Neodymium magnets are permanent magnets. They lose less than 1% holding power over 100 years. Neodymium magnets are also anti-rust.
PRIVACY POLICY
Freedom Clasp™ recognizes the importance of your personal information. We do not share collected personal information with third party companies.
When you register an account or complete a transaction through our website, we collect personal information such as your name, email address, phone number, address, billing information and other similar information. You may also provide us with certain Personal Information of other people (e.g., the purchase of gift cards, or if you are sending a gift to someone else).
The use of personal information is to support delivery of our products, prevent or address service errors, security or technical issues, analyze and monitor usage, trends and other activities.
Freedom Clasp™ may use your email address or phone number to send you notices. If you correspond with Freedom Clasp™ by email, we may retain the content of your email messages, your email address and our responses. You may opt-out of receiving email or text messages from Freedom Clasp™ at any time by clicking 'Unsubscribe' in our marketing emails of replying 'STOP' to text messages.
